• Contact & Address.

Contact Mercedes-Benz Classic Kontakt Center.

Please contact our Mercedes-Benz Classic Customer Center if you have any questions.

Open Monday to saturday from 9.00 a.m. - 6.00 p.m.

Telefon: +49 711-17 30 000
e-mail: classic@mercedes-benz.com

Adresse:
Mercedes-Benz Museum
Mercedesstr. 100
70372 Stuttgart

Notice:

During VfB Stuttgart’s football home matches and other major events access to the Mercedes-Benz Museum may be restricted. In such circumstances we recommend using the S-Bahn.

Only bags and backpacks up to a maximum size of A4 are permitted in the exhibition. You are welcome to leave your larger backpacks and suitcases in the cloakroom and lockers. The cloakroom and lockers are free of charge.

Arrival and parking facilities.

Address

Mercedesstraße 100, 70372 Stuttgart

Park & Ride

There are Park & Ride carparks all around Stuttgart. These have connections to the city rail network, so that visitors can reach the Mercedes-Benz Museum without difficulty within 20 to 40 minutes, depending on location. Park & Ride carparks outside the environmental zone are situated at the train stations in Plochingen, Waiblingen, Winnenden, Backnang, Bietigheim-Bissingen, Leonberg, Goldberg, Herrenberg, Gärtringen and Leinfelden. The carparks are signed with train station, S-Bahn or P+R symbols. The parking fee is 1,00 - 2,00 € per day.

Parking facilities

In the museum’s car park or in the P4 multistory car park. Parking fees: 2,00 € per hour for the first, second and third hour; 2,50 € per hour from the fourth hour. Present your parking ticket when shopping in our museum shops or visiting our restaurants and you will be granted one hour of free parking.

Parking with classic cars

We are happy to welcome all visitors travelling in a classic car. You are more than welcome to park on the mound at the main entrance to the museum.

Parking for visitors with a disability

Parking spaces for visitors with a disability is available in the museum's multi-storey car park. You will find these on the ground floor beside the parking ticket machines and glass door. If you use a wheelchair, we kindly ask you to follow the signs leading you to the lift.

Arrival by car

Arriving by car from Karlsruhe

Follow the A8 to the junction for Stuttgart and take the exit for Vaihingen. Take the A831, followed by the B14 towards “Stuttgart-Zentrum” and then the B10/B14. Follow the signs for “NeckarPark”.

Arriving by car from Ulm

Follow the A8 until the exit for Esslingen-Zentrum. Join the B313 and then take the B10 towards Stuttgart. Follow the signs for “NeckarPark”.

Arriving by car from Heilbronn

Follow the A81 until the exit for Zuffenhausen, then take the B10 towards “Stuttgart-Zentrum” and follow the signs for “NeckarPark” in the direction of Stuttgart-Bad Cannstatt/Esslingen.

Arrival by train

From Stuttgart central station, take S-Bahn line S1 heading towards Kirchheim (Teck) and get off at the Neckar-Park stop. When you alight, follow the signs for the museum. S-Bahn trains may be restricted during the construction of the Stuttgart 21 project.

Further information is available at www.vvs.de

Arrival by bicycle

The Neckartalradweg cycle path runs right past the museum. Leave the path at the mooring point for “Mercedes-Benz Welt/NeckarPark” and follow the signs for “Mercedes-Benz Museum/Neckar-Park”.

Further information is available at www.neckarradweg.de and www.neckartalradweg-bw.de

E-bikes: There are also nine free lockers with electric charging points available.

Arrival by boat

“Mercedes-Benz Welt/NeckarPark” mooring point (only in summer). Further information is available at www.neckar-kaeptn.de

Arrival by bus

Bus number 56 runs from Bad Cannstatt station to the “Mercedes-Benz Welt” stop. You can reach Bad Cannstatt station on the S-Bahn lines S1, S2 and S3 and on regional and Regional-Express trains. 

German Railway travel information

Charging electric vehicles

Cars: There are nine free Type 2 electric charging points in the museum car park. You can pay a deposit to borrow a suitable charging cable from the information point in the atrium (Level 1).

E-bikes: There are also nine free lockers with electric charging points available.

Frequently Asked Questions.

Bags and backpacks in the exhibition

Only bags and backpacks up to a maximum size of A4 are permitted in the exhibition. You are welcome to leave your larger backpacks and suitcases in the cloakroom and lockers. The cloakroom and lockers are free of charge.

Free audio guides

The free audio guides are available in 8 different languages: German, English, French, Spanish, Italian, Russian, Chinese and Japanese. You can choose from 4 profiles for the German and English audio guides: basic fundamentals, contemporary history, technology and children.

Is the museum barrier-free?

Yes. Ramps around the Mercedes-Benz Museum facilitate access for wheelchair users. The exhibition’s Legend rooms are also equipped with DIN-standard ramps with intermediate platforms and handrails at wheelchair height. Throughout the exhibition there are satellite lifts serving all levels. For more information please follow this link.

Wheelchairs and baby carriages

There are wheelchairs, walkers and strollers for a deposit in the museum to borrow.

Can visitors touch / sit in the vehicles?

No, we regret that touching the vehicles is not allowed.

There are exceptions, however, e.g. guided tours for the blind, during which blind visitors are permitted to touch vehicles under supervision from a guide.

Visitors are permitted to enter the following vehicles: refuse truck, World Cup coach, F1 cockpit

Are children under the age of 14 allowed to enter the museum without a guardian?

No. Children and adolescents before the age of 14, must be accompanied by a legal guardian or equivalent supervisor.

For insurance reasons, neither a written nor a telephone permission of the parent or guardian allows access to the exhibition.

General photography in the museum

Taking photographs and video film in the exhibition is permitted for private use.

Please ask at the Mercedes-Benz Classic Customer Center about photography or filming for commercial use.

Cloakroom & Locker

You are welcome to leave your jackets, coats, backpacks and suitcasesin the cloakroom. The cloakroom and lockers are free of charge.

Test Drives

The museum does not offer test drives. Please contact a Mercedes-Benz branch in this regard.

Animals

Animals (except for guide dogs) are not allowed in the exhibition rooms and the entrance area.

Free WIFI

We offer free Wi-Fi. You can dial in the “Guest Connect D” WLAN for this purpose.

Mercedes-Benz museum brochure

Here you can download the information brochure.