The Museum is designed for the greatest possible hospitality – with 'five-star' aspirations. Numerous factors contribute to this. The extensive exhibition, a building completely without barriers, an intelligently conceived operating concept and a motivated, well-qualified team of employees are the most important of these.
The representative visitor surveys conducted over the years confirm how well the different factors work together: these regularly show an outstandingly good satisfaction rating of 1.5 on a scale of 1 to 6 – and usually the score is even slightly better.
A total of over 9 million visitors since 2006 is another confirmation of success. Exactly 876,109 visitors came to the Mercedes-Benz Museum last year (2017), more than ever before and 6.87 percent more than in 2016.