All tickets for the Concert Summer 2020 remain valid for the coming year. Alternatively, they can be returned to the original ticket agencies.

Eventim:
https://www.eventim.de/helpcenter/ under point 7.

Easy Ticket:
By phone at 0711 2555555 or by mail to info@easyticket.de

The admission ticket grants the holder an outbound trip to the event site starting 3 hours before the event opening and a return trip up to end of operating hours using all VVS transit (2nd class).

We recommend using public transit. U 11 light rail runs every 15 minutes (1.5 hours before the start of the event to about 60 min after the event ends). The admission ticket grants the holder an outbound trip to the event site starting 3 hours before the event opening and a return trip up to end of operating hours using all VVS transit (2nd class).

As an alternative, you can use the designated parking options in Neckar Park. Please follow the applicable signs.

Those who do not wish to come to the museum in their own car can travel from Schlossplatz in style on a historic Mercedes-Benz omnibus. The bus will run exclusively on Family Day, 10 July, between 11:00 a.m. and 6:00 p.m. The last departure from the Mercedes-Benz Museum in the direction of Schlossplatz is at 5:30 p.m.

The festival site is largely barrier-free and easily reachable for people with restricted mobility. Near the main stage there is a separate wheelchair platform as well as sufficient accessible toilets.

The entry checks may take longer due to people and bag screening. Please bear with us. We kindly ask you to be patient and to refrain from pushing. The checks are necessary in order to ensure a safe time at the Concert Summer.

(1) Visitors are not permitted to carry the following items:

• Weapons, gas spray cans, pressurised gas cylinders, corrosive or colouring substances or other items which by their nature can be used to injure people or damage property or used as a missile,
• bottles, cups, jugs or tins which are made of breakable, splintering or particularly hard material,
• bulky items. In particular, these include items which by their nature represent a danger to the health of other visitors or items which could become dangerous through misuse if suspected in concrete cases, such as signs, flags, ladders, stools, folding chairs, crates,
• flags or signs with incitements which constitute a criminal offence or transgress standards of public decency,
• racist, xenophobic or extreme right-wing propaganda material,
• liquids and beverages from outside the premises in any type of packaging are not permitted on festival grounds,
• animals.

(2) The following is also banned:

• Expressing racist, xenophobic or extreme right-wing views, declaring these through gestures or distributing them via relevant material;
• lighting fires, carrying, burning or letting off easily flammable substances, pyrotechnic items (flares, rockets or other fireworks);
• selling goods or tickets commercially without the permission of the operator or the event organiser, distributing printed materials and other items of all kinds, carrying advertising media of any kind and carrying out collections;
• damaging, marking, painting or pasting anything on or defacing structural installations, facilities or paths in any way.

Only mobile phone cameras are allowed. Bringing in professional audio, film, photographic or video recording devices (in particular cameras with an interchangeable lens, but also Go Pros and tablets) and producing such recordings is not allowed.

No professional equipment is allowed without press accreditation.

During the Concert Summer, the following age restrictions are to be noted:

• Children under six are not admitted to the event.
• Youths up to age 14 are only granted entry if accompanied by a legal guardian.
• Youths from age 14 are allowed to visit the event up to 10 p.m., and youths from age 16 up to midnight.

You can download a “note from Mum/education commission” here:

Download

Sun:

The Concert Summer is taking place in high summer and in the open air. Therefore, you should ensure an adequate supply of water, sunscreen is recommended, and please wear appropriate clothing such as a cap or sun hat.

Rain:

We ask all visitors to leave their umbrellas at home. Rain capes are offered at the venue.

We would like to point out that some high noise levels are to be expected at the festival site. While these will be measured on a continuous basis, we still recommend protecting yourself with earplugs. Earplugs are available at the ticket desk and at the merchandise marquee.

In case of an emergency, please call +49 (0) 711 17 112 immediately or ask someone nearby to make the emergency call. Alternatively, you can also go to a security or member of staff.

Please answer the following questions from the emergency call center, our security forces or paramedics:

• Where is the patient?
• What happened?
• How many people are injured?
• Which injuries?
• Who is calling?
• Waiting for questions!

While waiting for the arrival of the paramedics, the following applies:

• First, pay attention to your safety.
• Give first aid: Calm down and look after the patient.
• If necessary, ask other people to help you.
• If possible, place the patient in a stable lateral position.

Lost property can be handed in and collected at the cash desk in the main entrance of the Mercedes-Benz Museum.

Rules and regulations of the Mercedes-Benz Museum Stuttgart 

Download

Addition to the rules and regulations for Concert Summer 2022 (only in German available)

Download