• Mercedes-Benz Museum.

Important information.

Dear visitors,

please note, that visitors who have been to a high-risk region at any point within the last 14 days before their visit to the Mercedes-Benz Museum will not be admitted.

A list of the high-risk regions can be found here.

Mercedes-Benz Museum is open.

The Mercedes-Benz Museum is again open to the public regularly from Tuesday to Sunday.

Reopening is to proceed in accordance with officially prescribed hygiene rules. These include measures for maintaining a minimum distance of at least 1.5 metres between individuals, rules on sneezing and coughing etiquette and restrictions on the number of visitors. In addition, it is compulsory to wear face masks when visiting the Museum (also applies to children from the age of six upwards).

Racing curve of the Mercedes-Benz Museum.

General opening hours and contact.

Opening hours.
Tuesday to Sunday 9 a.m. to 6 p.m.

Box office closing time: 5 p.m.

Closed on Monday.

Please note the opening hours during the holidays.

Opening hours Shop.
Tuesday to Sunday 10 a.m. to 6 p.m.

Address and Contact.
Mercedesstraße 100, 70372 Stuttgart, Germany
Telefon: +49 711-17 30 000
e-mail: classic@daimler.com
what3words address: ///miles.magical.groups

Tickets.
Day ticket regular: 9.75 €, reduced: 4.90 €
Further information on the prices below.
Online-Tickets

Frequently asked questions about your visit during the Corona pandemic.

Is there a restriction on access for certain persons?

Yes, there is a ban on participation and access for persons,

a. who are or have been in contact with a person infected with the corona virus, if 14 days have not yet passed since the last contact; or
b. who have the typical symptoms of an infection with the corona virus, namely olfactory and gustatory disturbances, fever, cough and sore throat; or
c. who have stayed in a risk area at any time within 14 days prior to their entry or visit to the Mercedes-Benz Museum.

A list of the high-risk regions can be found here.

Is my personal data collected and stored during my visit?

Yes, according to the Corona Regulation of the State of Baden-Württemberg, the Mercedes-Benz Museum is obliged to collect and store the following visitor data:
First and last name, address, date and time of visit and, if available, telephone number or e-mail address. The form is available at the entrance during your visit or you can download it here and print it out at home.

The data will be retained for a period of four weeks and then deleted.

What days is the Mercedes-Benz Museum open?

From 1 September 2020, the Mercedes-Benz Museum will again be open regularly from Tuesday to Sunday from 9 a.m. to 6 p.m. (box office closing time: 5 p.m.).

Is there a limited number of visitors per day?

In order to protect the health of visitors and employees, we make sure that not too many visitors are in the exhibition at the same time. Therefore, we have a limit on the number of visitors. If necessary, there may be short waiting times at the entrance.

Is the museum shop open?

Yes, the museum shop is open from Tuesday to Sunday from 10 a.m. to 6 p.m. The online store is open around the clock.

What activities are available for children and families?

Families with children can take part in the program “Gottlieb Daimler's great dream of mobility: on land, on water and in the air” on all opening days until 13 September 2020.

The program consists of a self-organized rally through the permanent exhibition and a subsequent supervised creative offer. Prior registration is not necessary and the starting time can also be chosen individually. The young visitors receive the themed booklets for the rallies in the CAMPUS on site on level 0 of the museum.

However, participation in the program requires the children to be accompanied by an adult.

What catering is available?

The café bar on level 1 offers a range of food and drinks, Bertha's Restaurant will remain closed for the time being. 

What precautions are in place at the museum to protect everyone's health?

The health of visitors and museum staff is a top priority. For this reason, the museum has for many years implemented recommendations for behaviour and precautions, including the following: 

  • On each level of the museum, there are washrooms that have now been equipped with disinfectant dispensers in addition to the soap dispensers 
  • Audio guides are disinfected before and after use 

The following additional measures are currently being taken to protect against infection: 

  • Compliance with the general hygiene recommendations issued by the World Health Organization and the Robert Koch Institute
  • Museum staff wear face masks (except staff behind protective Plexiglas screens)
  • Increased cleaning frequency
  • Informative notices and visitors' and staff's increased awareness regarding hand hygiene, coughing and sneezing etiquette
  • Limitation of the number of visitors and use of floor markings to maintain a safe distance of at least 1.5 m at heavily frequented locations
  • Access only possible with face masks. Exemption certificates from the obligation to wear masks are not accepted for organisational reasons.
  • Presence of trained security staff
  • Cashless payments can be made at the cash desk and in the shop

What hygiene preconditions must be adhered to?

Reopening is carried out in compliance with the hygiene rules specified by the authorities. This includes:

  • Measures for maintaining a minimum distance of at least 1.5 metres between individuals
  • Compulsory face masks when visiting the museum (also applies to children from 6 years of age). Exemption certificates from the obligation to wear masks are not accepted for organisational reasons.
  • Washing your hands regularly and thoroughly with soap and not touching your face
  • Rules on sneezing and coughing etiquette 

What restrictions are in force at the exhibition?

The following section is currently closed to the public:

  • Cinemas (simulators in Legend Room 7 - Races and Records)

What restrictions apply to guided tours?

No factory tours are offered for the time being. Participation in a scheduled tour is currently only possible on site at the cash desk. Private guided tours can be booked on request. Information on the conditions can be obtained from the Classic Contact Center at Tel. +49 (0) 17 30 000 or at classic@daimler.com.

Entry prices.

 

  Day ticket Evening ticket
Regular 9.75 € 4.90 €
reduced* 4.90 € 2.45 €

Free entry for children (up to and including the age of 14).

Order your ticket here

Open Museum tours

5.85 €

Bookings are currently only possible directly on site at the cash desk. In addition, payment of the respective valid entrance fee is required.

Guided Museum Tour: Fri to Sun at 11 a.m. (English)

Day and evening ticket

Day ticket

regular
9.75 €
Adults

reduced*
4.90 €
Juveniles (from the age of 15 up to and including the age of 17) | students (from the age of 15) | apprentices | university students | pensioners and all those over the age of 60 | unemployed persons | asylum-seekers (from the age of 18) | 1 accompanying person per Mercedes-Benz ClubCard holder

reduced*
2.45 €
Asylum-seekers (from the age of 15 up to and including the age of 17)

complimentary*
0.00 €
Children: (up to and including the age of 14. PLEASE NOTE: Children and adolescents before the age of 14, must be accompanied by a legal guardian or equivalent supervisor.) | registered groups of schoolchildren (primary and secondary school) and student groups including accompanying persons (for every 5 schoolchildren/students, 1 accompanying person is free) following registration of the school or university | bus drivers and tour guides accompanying registered groups on the day of the visit | severely disabled visitors | disabled visitors with handicapped ID | Mercedes-Benz ClubCard holders | Museum Pass holders | employees of the Daimler AG, as well as retired Daimler employees | members of ICOM and German Museum Association | journalists | birthday boys/girls on their birthdays

Evening ticket

regular from 4.30 p.m. to 6 p.m. Ticket desk closes at 5 p.m.
4.90 €
See day ticket

reduced from 4.30 p.m. to 6 p.m. Ticket desk closes at 5 p.m.
2.45 €
See day ticket reduced

*Any reductions only on presentation of a valid identification card or proof of eligibility. Multiple reductions are not possible.

Groups

Groups

more than 10 visitors
8.80 €
See day ticket

reduced* more than 10 visitors
3.90 €
See day ticket reduced

more than 50 visitors
7.80 €
See day ticket

reduced* more than 50 visitors
3.90 €
See day ticket reduced

*Any reductions only on presentation of a valid identification card or proof of eligibility. Multiple reductions are not possible.

One-year ticket

One-year ticket

regular
39.00 €
See day ticket

reduced*
19.50 €
See day ticket reduced

*Any reductions only on presentation of a valid identification card or proof of eligibility. Multiple reductions are not possible.

Partner cards

Bonuscard + Kultur, Museumspass, StuttCard

Card holder will receive free admission.

Breuninger Card

Breuninger Card holders will receive, when you buy two tickets, a discount of 50% (equivalent to two tickets for the price of one). And 10% discount on our shop items (excluded from the action are all items with fixed book prices, discounted goods and article with a sales price below 10,00 €).

Arena tours at the Mercedes-Benz Arena

Participants in an Arena tour will be granted a 25 percent reduction on the normal admission price. On presentation of the letter of confirmation or the Museum entrance ticket (valid up to one year after visiting the Museum), Museum visitors will qualify for a 10% discount on all Arena tours. This offer does not apply to tours on match days. This offer cannot be combined with other promotions or discounts.

Family Pass Baden-Württemberg

Family Pass members (Baden-Württemberg) have free entrance in the entire year 2020.

Special Museum offers.

Staatsgalerie Stuttgart

Anyone presenting an admission ticket to the Staatsgalerie in the Mercedes-Benz Museum will receive a 2-euro discount on the regular ticket price. The same applies to visitors to the Staatsgalerie with an entry ticket to the Mercedes-Benz Museum.

Porsche Museum

Visitors to the Porsche Museum will be granted a 25% reduction on the normal admission price on presentation of the admission ticket.

Find out more here

Payment

In the Mercedes-Benz Museum you have the following payment methods: cash, EC card, credit card, Alipay.

Alipay: to make Alipay payments, visitors must first connect to our free WiFi “Guest ConnectD”.

Out now: You can pay your museum visit with Apple Pay.

Arrival and parking facilities.

Address

Mercedesstraße 100, 70372 Stuttgart

Park & Ride

There are Park & Ride carparks all around Stuttgart. These have connections to the city rail network, so that visitors can reach the Mercedes-Benz Museum without difficulty within 20 to 40 minutes, depending on location. Park & Ride carparks outside the environmental zone are situated at the train stations in Plochingen, Waiblingen, Winnenden, Backnang, Bietigheim-Bissingen, Leonberg, Goldberg, Herrenberg, Gärtringen and Leinfelden. The carparks are signed with train station, S-Bahn or P+R symbols. The parking fee is 1,00 - 2,00 € per day.

Multibusses

Minibuses and buses over 2.00 metres in height may use the bus parking spaces behind the Mercedes-Benz Center.

Parking facilities

In the museum’s car park or in the P4 multistory car park. Parking fees: 1,00 € per hour for the first, second and third hour; 2,00 € per hour from the fourth hour. Present your parking ticket when shopping in our museum shops or visiting our restaurants and you will be granted one hour of free parking. Please use either the museum multi-storey car park or the adjacent multi-storey car park P4. (The P4 multi-storey car park does not have any parking spaces for disabled persons nor does it have lifts).

Parking with Oldtimer Vehicles

We are happy to welcome all visitors travelling in an oldtimer vehicle. You are more than welcome to park on the mound at the main entrance to the museum. This also applies to those travelling with a disability in a vehicle higher than 2.00 metres.

Parking for visitors with a disability

Parking spaces for visitors with a disability is available in the museum's multi-storey car park. You will find these on the ground floor beside the parking ticket machines and glass door. If you use a wheelchair, we kindly ask you to follow the signs leading you to the lift.

Arrival by car

Approaching on the A8 motorway from Karlsruhe

At the Stuttgart-Vaihingen motorway intersection, join the A831 motorway, then take the B14 road signposted ‘Stuttgart-Zentrum’. Continue on the B10 / B14 road, then follow the NeckarPark traffic guidance system to Mercedes-Benz Arena / Mercedes-Benz Museum.

Approaching on the A8 motorway from Ulm

Take the ‘Esslingen’ exit onto the B313 dual carriageway; from here onto the B10 in the direction of Stuttgart as far as the ‘Stuttgart-Ost’ exit, then follow the NeckarPark traffic guidance system to Mercedes-Benz Arena / Mercedes-Benz Museum.

Approaching on the A81 motorway from Heilbronn

Take the ‘Zuffenhausen’ exit; from here onto the B10 in the direction of ‘Stuttgart-Zentrum’, then follow the NeckarPark traffic guidance system towards Stuttgart-Bad Cannstatt / Esslingen then towards Mercedes-Benz Arena / Mercedes-Benz Museum.

Arrival by train

Enjoy your journey from the beginning. Travel by public transportations directly to the Mercedes-Benz Museum. The German Railway travel information knows the train, trams and bus schedules. From Stuttgart ‘Hauptbahnhof’ (main station) take the S-Bahn (urban railway) line S1 heading for Kirchheim (Teck) to ‘Neckarpark (Mercedes-Benz)’ then follow the guidance system.

German Railway travel information

Arrival by bicycle

The Neckartal cycle path goes directly past the Museum. Leave the cycle path where it reaches the Mercedes-Benz Welt / Neckarpark boat landing stage and follow the signs for Mercedes-Benz Museum / Neckarpark. Further information is available at: www.neckarradweg.de

Arrival by boat

Boats stop regularly at the landing Mercedes-Benz Welt/NeckarPark. Further information: www.neckar-kaeptn.de

Arrival by bus

Bad Cannstatt station is served by S-Bahn lines S1, S2 and S3 as well as by the regional rail network and RegionalExpress. Bus line 56 connects Bad Cannstatt station with Mercedes-Benz World (departs daily from 8.30 a.m. to 10.00 p.m.) German Railway travel information

Arrival by coach

Groups arriving by coach can also be dropped off at the Museum’s on-site turning loop. Several coach parking bays are available free of charge adjacent to the Museum premises.

Charging electric vehicles

On the ground floor of the Museum’s multi-storey carpark there are eight parking spaces with the charging facilities required for electric vehicles: five are specifically for microcars, and are located right near the exit, and three are for larger vehicles. These parking spaces are specially marked.

The Box office has three ‘Type 2’ charging cables available on loan against a security deposit.

Frequently Asked Questions.

Bags and backpacks in the exhibition

Only bags and backpacks up to a maximum size of A4 are permitted in the exhibition. You are welcome to leave your larger backpacks and suitcases in the cloakroom and lockers. The cloakroom and lockers are free of charge.

Daimler employee ID card

Upon presentation of the Daimler ID card at the ticket desk the visitor is given free admission to the museum; the Daimler ID is not valid as a means of payment at the museum ticket desk. However, the Daimler ID can be used for purchases in the shop, restaurant and cafeteria.

Free audio guides

The free audio guides are available in 8 different languages: German, English, French, Spanish, Italian, Russian, Chinese and Japanese. You can choose from 4 profiles for the German and English audio guides: basic fundamentals, contemporary history, technology and children.

Is the museum barrier-free?

Yes. Ramps around the Mercedes-Benz Museum facilitate access for wheelchair users. The exhibition’s Legend rooms are also equipped with DIN-standard ramps with intermediate platforms and handrails at wheelchair height. Throughout the exhibition there are satellite lifts serving all levels. For more information please follow this link.

Wheelchairs and baby carriages

There are wheelchairs and walkers for a deposit in the museum to borrow.
Baby buggies may be borrowed (at the ticket desk) for a deposit of €50.

Can visitors touch / sit in the vehicles?

No, we regret that touching the vehicles is not allowed.

There are exceptions, however, e.g. guided tours for the blind, during which blind visitors are permitted to touch vehicles under supervision from a guide.

Visitors are permitted to enter the following vehicles: refuse truck, World Cup coach.

Are children under the age of 14 allowed to enter the museum without a guardian?

No. Children and adolescents before the age of 14, must be accompanied by a legal guardian or equivalent supervisor.

For insurance reasons, neither a written nor a telephone permission of the parent or guardian allows access to the exhibition.

General photography in the museum

Taking photographs and video film in the exhibition is permitted for private use.

Please ask at the Mercedes-Benz Classic Customer Center about photography or filming for commercial use.

Recreational vehicle / Caravan parking

The parking garage does not provide parking spaces for RVs / caravans. Guests with large mobile homes have the opportunity to park in the NeckarPark (P9) car park. Please follow the signs on site.

Cloakroom & Locker

You are welcome to leave your jackets, coats, backpacks and suitcasesin the cloakroom. The cloakroom and lockers are free of charge.

Test Drives

The museum does not offer test drives. Please contact a Mercedes-Benz branch in this regard.

Animals

Animals (except for guide dogs) are not allowed in the exhibition rooms and the entrance area.

Free WIFI

We offer free Wi-Fi. You can dial in the 'Guest Connect D' WLAN for this purpose.

Mercedes-Benz museum brochure.

Here you can download the information brochure.

Access during VfB Stuttgart’s football home matches and major events.

During VfB Stuttgart’s football home matches and other major events access to the Mercedes-Benz Museum may be restricted. In such circumstances we recommend using the S-Bahn.