Since the CES 2017 at the latest, [link url=https://www.mercedes-benz.com/de/taubenheim-13/taubenheim13blog/einfach-mal-mit-dem-auto-reden/ target=_blank]virtual assistants[/link] and [link url=https://www.mercedes-benz.com/de/taubenheim-13/taubenheim13blog/immer-zu-diensten/ target=_blank]chatbots[/link] are on everybody’s lips. However, how can chatbots be integrated into everyday business processes? What technical obstacles have to be considered. And do customers actually want to communicate with chatbots? Here you learn everything you always wanted to know about bots.