“Sarah” is a cutting edge digital human and the future of highly personalised and interactive customer engagements. With “Sarah” we create a mix of emotional intelligence and human support.
Daimler Financial Services (DFS) will be showing Mobile World Congress a future study/proof of concept – a digital human. Through “Sarah” it is shown how emotional intelligence is influencing customer experience and will change digital customer interaction. Sarah provides customers 24/7 access to a digital human face and persona with a personal touch.