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Provider/Privacy Statement

  • Legal Notice

    Copyrights

    Copyright 2003-2017 Daimler AG. All rights reserved. All text, images, graphics, sound files, video files and animation files and their arrangement are subject to copyright and other intellectual property laws. They may not be copied, either for commercial purposes or for redistribution, nor may they be modified and used on other websites. Some Daimler AG webpages also include material that is subject to the copyright of those parties who have made such material available.

    Products and prices

    Some products and services may have changed since individual pages on this website were last edited. The manufacturer reserves the right to make changes to the design, form, color and specification during the delivery period, provided these changes or variations can be deemed reasonable for the customer, while taking into account the interests of Daimler AG. The illustrations may show accessories, optional equipment or other features which are not part of the standard specification. Colors may differ slightly from those depicted, for technical reasons. Some pages may also feature models and services which are not available in individual countries. Statements regarding legislative, fiscal or other legal regulations and the implications of these are valid only for the Federal Republic of Germany. Subject to any contrary provision in the terms and conditions of sale or delivery, the prices valid on the date of delivery shall apply. For our dealers, the prices are to be regarded as the recommended retail price. Please contact a company-owned sales and service outlet or an authorized dealer to find out current prices.

    Trademarks

    Unless otherwise stipulated, all brand names featured on the pages of Daimler AG websites are legally protected trademarks belonging to Daimler AG. This applies in particular to the model names and all corporate logos and emblems.

    Licenses

    Daimler AG has sought to bring you an innovative and informative internet site, and we hope that you will be as enthusiastic about our creative effort as we are. Please appreciate, however, that Daimler AG has to protect its intellectual property, including patents, trademarks and copyrights, and that these internet pages cannot be construed as granting any license rights to Daimler AG's intellectual property.

    Forward-looking statements disclaimer

    Internet pages, Investor Relations releases, annual and interim reports, outlooks, presentations, audio and video broadcasts of events (live or recorded) and other documents on this website contain, among other things, forward-looking statements about future developments that are based on the current assessments of the management. The words 'anticipate,' 'assume,' 'believe,' 'estimate,' 'expect,' 'intend,' 'may/might,' 'plan,' 'project,' 'should' and similar expressions are used to indicate forward-looking statements. Such statements are subject to certain risks and uncertainties, including an economic downturn in Europe or North America, changes in exchange rates, interest rates and raw materials prices, the launch of products by competitors, higher sales incentives, the successful implementation of the new business model for smart, and a decline in resale prices of used vehicles. If any of these risks and uncertainties (some of which are described in Daimler AG’s most recent Annual Report under the heading 'Risk Report' and under the heading 'Risk Factors' in Form 20-F, which was submitted to the US Securities and Exchange Commission (SEC)) materialize or if the assumptions underlying any of our forward-looking statements prove incorrect, then our actual results may be materially different from those we express or imply by such statements. We do not intend or assume any obligation to update these forward-looking statements. Any forward-looking statement applies only in relation to the situation prevailing on the date on which it is made.

    Information according to § 36 Verbraucherstreitbeilegungsgesetz (VSBG)

    This applies to German users: Daimler AG will not participate in a dispute settlement procedure before a consumer arbitration board in terms of the VSBG and is not obliged to do so.

    Information about online dispute resolution

    The European Commission has established an internet platform for online dispute resolution (so called “ODR platform”). The ODR platform is a point of entry for out-of-court resolutions relating to contractual obligations of online sales contracts. You can get to the ODR platform by following the link: http://ec.europa.eu/consumers/odr

    Liability

    The information provided and the statements made on these pages do not constitute any representation or warranty, either express or implied. In particular such information is not an implied promise or guarantee in respect of quality, marketability, fitness for any particular purpose, or the non-infringement of laws and patents. Our internet pages also contain links to other internet sites. We would like to point out that we have no influence over the design and content of the linked sites. We therefore accept no liability for the accuracy, completeness or quality of the information provided there, nor do we guarantee that it is up to date. Consequently we hereby distance ourselves from all content of such sites. This declaration applies to all links to external sites contained on our internet pages and to the content of such sites.

    Social plugins

    Daimler uses so-called social plugins ('buttons') for social networks such as Facebook, Google+ and Twitter. When you visit our websites these buttons are deactivated by default, i.e. without your intervention they will not send any data to third parties. Before you are able to use these buttons, you must activate them by clicking on them. They then remain active until you deactivate them again or delete your cookies (see also 'Cookies'). Once activated, a direct link to the server of the respective social network is established. The contents of the button are then transmitted from the social network directly to your browser which incorporates it in the website. Please note that we have no influence on the scope of data that is collected by social networks through their buttons. The data use policies of the social networks provide information on the purpose and extent of the data that they collect, how this data is processed and used, the rights available to you and the settings that you can use to protect your privacy. Once a button is activated, the social network can retrieve data, independently of whether you interact with the button or not. If you are logged on to a social network, the network can associate your visit to the website with your user account. A social network cannot associate visits to other Daimler websites unless and until you activate the respective button there as well. If you are a member of a social network and do not wish it to associate data retrieved from your visit to our websites with your membership data, you must log out from the social network concerned before activating the buttons.

  • Provider

    Daimler AG

    Mercedesstraße 137
    D-70327 Stuttgart
    Phone: +49 7 11 17-0
    E-Mail: dialog@daimler.com

    Represented by the Board of Management:
    Dieter Zetsche (Chairman), Martin Daum, Renata Jungo Brüngger, Ola Källenius, Wilfried Porth, Britta Seeger, Hubertus Troska, Bodo Uebber

    Chairman of the Supervisory Board:
    Manfred Bischoff

    Commercial Register Stuttgart, No. HRB 19360
    Turnover tax identification number: DE 81 25 26 315

  • Cookies

    Daimler uses cookies and similar technologies, such as HTML5 web storage and local shared objects (all referred to as 'cookies' below), to identify the preferences of users and optimize the design of its websites. They make navigation easier and increase the user-friendliness of a website.

    Cookies are small files that are stored on your end device. They can be used to determine whether there has been any contact between our website and your end device in the past. Only the cookie on your end device is identified. Personal data can only be saved in cookies if you have given your consent or if it is essential for technical reasons, e.g. to enable a secure login.

    By using our website, you consent to the use and storage of cookies on your end device. However, you can also view our website without cookies. Most browsers accept cookies automatically. You can prevent cookies from being stored on your end device by setting your browser to Do not accept cookies. You can delete cookies stored on your end device at any time. The exact instructions for how to do this can be found in the instructions for your browser or end device. Further information about deactivating local shared objects can be found here:

    Information about deactivating local shared objects

    If you choose not to accept cookies it may result in a reduced availability of the services provided on our website.

    We categorize cookies as follows:

    Essential cookies (type 1)
    These cookies are essential for websites and their features to work properly. Without these cookies, services such as the vehicle configurator may be disabled.

    Functional cookies (type 2)
    TThese cookies enable us to improve the usability and performance of websites and to provide various features. Functional cookies can store language settings, for example.

    Performance cookies (type 3)
    These cookies collect information about how you use websites. For example, performance cookies help us to identify especially popular areas of our website. This allows us to adapt the content of our website more specifically to your needs and thereby improve what we offer you. These cookies do not collect personal data. Further details on how the information is collected and analyzed can be found in the section 'Analysis of usage data'.

    Third-party cookies (type 4)
    These cookies are installed by third parties, e.g. social networks. Their main purpose is to integrate social media content into our site, such as social plugins. Information about how we use social plugins can be found in the 'Social plugins' section of the privacy statement.

    Privacy statement

    We use the following cookies on our website:

    Cookie name Description Cookie type

    bandwidth

    This cookie stores the bandwidth of your internet connection to optimize content delivery.

    Type 1

    locale

    This cookie stores the country code of the country from which you are accessing the website. This enables content to be shown in your language.

    Type 1

    PHPSESSID

    This cookie assigns an anonymized ID (session ID) to your device for the duration of your visit, enabling several related server inquiries to be bundled and allocated to a session.

    Type 1

    c_disclaimer

    This cookie indicates that you consent to the use of cookies on our website. It is installed when you close the 'Use of cookies' information layer.

    Type 2

    search_suggest, search_term, search_nba_ref

    These cookies store data relating to your search queries to improve your search results (e.g. the last search text entered or the last search suggestion) We would like to use your data to enable us to inform you about our products and services and, if applicable, to ask you about them. Protecting your privacy when processing personal data is very important to us and we take account of this in our business processes.

    Type 2

    show_infobox

    This cookie prevents the welcome sequence on our homepage from being displayed repeatedly.

    Type 2

    s_cc, s_cpc, s_fid, s_fv, s_prop52, s_ria, s_resort, s_tracking_resort, s_sq, s_tracking_belt, s_vi, _ga, _gat

    These cookies store information on the way in which visitors use our website, and thereby help us to continuously improve our website and adapt it to your interests.

    Type 3

    psyma_participation

    To improve our website we conduct regular online surveys about the quality of our pages and the information we offer. This cookie shows whether a user has accepted or rejected our invitation to participate in a survey.

    Type 3

    ACTIVITY, GEUP, PREF, VISITOR_INFO1_LIVE, YSC, HSID, APISID, LOGIN_INFO, SID, SSID

    These cookies are installed by YouTube and/or Google as soon as you play a video on the website. For more information about the type, the use, and the purpose of the cookies please click on the following link: http://www.google.com/intl/de/policies/privacy/.

    Type 3

    Analysis of usage data & interest-related information (retargeting) on Mercedes-Benz websites
    We use Adobe Analytics products to identify visitor preferences and particularly popular areas of our internet presence. This allows us to adapt the content of our website more specifically to your needs and thereby improve what we offer you. To enable us to show you content relevant to your needs and interests on Mercedes-Benz websites from Daimler AG, Mercedes-Benz Bank, Mercedes-Benz Accessories, and from authorized sales and service partners (collectively referred to as 'Mercedes Benz websites' below), we also employ retargeting technology. This uses cookies to store details of your interest in our products and services. These cookies are read when you visit a Mercedes-Benz website. The process is anonymized, i.e. you cannot be identified through retargeting.

    If you do not wish Daimler to collect, store, and analyze statistical data related to your visit, or you do not want to receive information relevant to your interests on Mercedes Benz websites you may object to the future use of your data at any time (opt-out).

    For the technical implementation of your objection it is necessary to install an opt-out cookie on your browser. This cookie will only indicate that you have opted out. Please note that for technical reasons the opt-out cookie will only affect the browser you object from. If you delete the cookies in your browser or use a different end device or browser, you will need to opt out again.

    Click here to install the cookie to opt out of usage data analysis and of retargeting on Mercedes-Benz websites.

    Usage-based information (targeting and retargeting)

    We also employ retargeting technology to allow us to adapt our online marketing (e.g. banner ads) on the websites of our retargeting partners (Flashtalking, Google Adwords, Google Doubleclick and Vivaki) more specifically to your needs and interests. This uses cookies to store details of your interest in our products and services. These cookies are read and used when you visit other websites that cooperate with our retargeting partners, to provide you with information that is as relevant as possible to your interests. The process is anonymized, i.e. you cannot be identified through retargeting. If you do not wish Daimler and its retargeting partners to collect, store, and analyze statistical data related to your visit, or to adapt banner ads to your interests, you may object to the future use of your data at any time (opt-out). For the technical implementation of your objection it is necessary to install an opt-out cookie on your browser. This cookie will only indicate that you have opted out. Please note that for technical reasons the opt-out cookie will only affect the browser you object from. If you delete the cookies in your browser or use a different end device or browser, you will need to opt out again. The following website allows you to control and deactivate the use of third-party cookies: http://www.youronlinechoices.com/de/praferenzmanagement

  • Privacy Statement

    Daimler appreciates your interest in its products and your visit to this website. We take the protection of your data seriously and we want you to feel comfortable visiting our site. Protecting your privacy when processing personal data is very important to us and we take account of this in our business processes. Personal data collected during visits to our websites is processed by us according to the legal provisions valid for the countries in which the websites are maintained. Our data protection policy is also based on the data protection policy applicable to Daimler.

    Daimler privacy policy..

    Daimler websites may include links to websites of other providers that are not covered by this privacy statement.

    Collection and processing of personal data

    When you visit our website, our web servers will normally store details of your browser and operating system, the website from which you visit our website, the pages that you visit on our website, the date of your visit, and, for security reasons, e.g. to identify attacks on our website, the IP address assigned to you by your internet service provider; this IP address is stored for seven days. Apart from the IP address, personal data is only stored if you choose to submit it to us, e.g. when registering, in a survey, in a competition or in connection with the performance of an agreement.

    Use and passing on of personal data and limitation of use to specific circumstances

    Daimler uses your personal data only to the extent necessary for the technical administration of the website, for customer management, for product surveys, and for marketing purposes.

    Personal data is transferred to state organizations and authorities only to the extent required by mandatory national provisions of law. We have placed our employees, agencies and dealers under a duty of confidentiality.

    Opt-out

    We would like to use your data to enable us to inform you about our products and services and, if applicable, to ask you about them. Of course, participation in such activities is voluntary. If you do not wish to take part, you can notify us at any time so that we can exclude your data accordingly. You can find further information on the relevant page of the website.

    Newsletters

    You can also subscribe to newsletters on our website. The data provided during newsletter registration will be used only for the purposes of sending out the newsletter, provided you have not consented to other uses. You can cancel the subscription at any time by using the unsubscribe option provided in the newsletter.

    Central Daimler AG access service

    The central Daimler AG access service enables you to create a single user account to log in to all websites and applications of the Daimler Group and its brands that are linked to this service. Click on the following link to read the terms and conditions of use for the central Daimler AG access service:

    Conditions of use for the central Daimler AG access service

    Social plugins

    Daimler uses so-called social plugins ('buttons') for social networks such as Facebook, Google+ and Twitter.

    When you visit our websites these buttons are deactivated by default, i.e. without your intervention they will not send any data to the respective social networks. Before you are able to use these buttons, you must activate them by clicking on them. They then remain active until you deactivate them again or delete your cookies (please refer to 'Cookies').

    Cookies

    Once activated, a direct link to the server of the respective social network is established. The contents of the button are then transmitted from the social network directly to your browser which incorporates it in the website.

    Once a button is activated, the social network can retrieve data, independently of whether you interact with the button or not. If you are logged on to a social network, the network can assign your visit to the website to your user account. A social network cannot assign a visit to other Daimler websites unless and until you activate the respective button there as well.

    If you are a member of a social network and do not wish it to combine data retrieved from your visit to our websites with your membership data, you must log out from the social network concerned before activating the buttons.

    We have no influence on the scope of data that is collected by the social networks through their buttons. The data use policies of the social networks provide information on the purpose and extent of the data that they collect, how this data is processed and used, the rights available to you and the settings that you can use to protect your privacy.

    Use of cookies

    Daimler uses cookies to optimize the design of its website and to provide you with information adapted to your interests and based on your usage. By using the website, you consent to the use of cookies.

    Cookies

    Analysis of usage data & interest-related information (retargeting) on Mercedes-Benz websites

    We use Adobe Analytics and Google Analytics products to identify visitor preferences and particularly popular areas of our internet presence. This allows us to adapt the content of our website more specifically to your needs and thereby improve what we offer you.

    To enable us to show you content relevant to your needs and interests on Mercedes-Benz websites from Daimler AG, Mercedes-Benz Bank, Mercedes-Benz Accessories, and from authorized sales and service partners (collectively referred to as 'Mercedes Benz websites' below), we also employ retargeting technology. This uses cookies to store details of your interest in our products and services. These cookies are read when you visit a Mercedes-Benz website. The process is anonymized, i.e. you cannot be identified through retargeting. If you do not wish Daimler to collect, store, and analyze statistical data related to your visit, or you do not want to receive information relevant to your interests on Mercedes Benz websites you may object to the future use of your data at any time (opt-out). For the technical implementation of your objection it is necessary to install an opt-out cookie on your browser. This cookie will only indicate that you have opted out. Please note that for technical reasons the opt-out cookie will only affect the browser you object from. If you delete the cookies in your browser or use a different end device or browser, you will need to opt out again.

    Click here to install the cookie to opt out of usage data analysis and of retargeting on Mercedes-Benz websites.

    Click here to prevent your data from being recorded via Google Tag Manager.

    Usage-based information (targeting and retargeting)

    We also employ retargeting technology to allow us to adapt our online marketing (e.g. banner ads) on the websites of our retargeting partners (Flashtalking, Google Adwords, Google Doubleclick and Vivaki) more specifically to your needs and interests. This uses cookies to store details of your interest in our products and services. These cookies are read and used when you visit other websites that cooperate with our retargeting partners, to provide you with information that is as relevant as possible to your interests. The process is anonymized, i.e. you cannot be identified through retargeting.

    If you do not wish Daimler and its retargeting partners to collect, store, and analyze statistical data related to your visit, or to adapt banner ads to your interests, you may object to the future use of your data at any time (opt-out).

    For the technical implementation of your objection it is necessary to install an opt-out cookie on your browser. This cookie will only indicate that you have opted out. Please note that for technical reasons the opt-out cookie will only affect the browser you object from. If you delete the cookies in your browser or use a different end device or browser, you will need to opt out again. The following website allows you to control and deactivate the use of third-party cookies: http://www.youronlinechoices.com/de/praferenzmanagement

    Security

    Daimler uses technical and organizational security measures to protect the data supplied by you and managed by us against manipulation, loss, destruction, and access by third parties. Our security measures are continually improved in line with technological developments.

    Right to information

    On request, Daimler or the representative responsible for you will inform you in writing as soon as possible and in accordance with applicable law whether and what personal data relating to you has been stored by us. If you are registered as a user, we also enable you to view the data yourself and, if applicable, to delete or amend it. If incorrect information is stored despite our efforts to ensure that data is accurate and up to date, we will correct it at your request.

    If you have any questions about the processing of your personal data, you can contact our Group Data Protection Officer, who, along with his team, is also available should you have any requests for information, suggestions or complaints.

    Group Data Protection Officer

    Dr. Joachim Rieß
    Daimler AG
    HPC 0518
    70546 Stuttgart, Germany