Provider/Privacy Statement

  • Legal Notice

    Copyrights

    Copyright 2003-2018 Daimler AG. All rights reserved. All text, images, graphics, sound files, video files and animation files and their arrangement are subject to copyright and other intellectual property laws. They may not be copied, either for commercial purposes or for redistribution, nor may they be modified and used on other websites. Some Daimler AG webpages also include material that is subject to the copyright of those parties who have made such material available.

    Products and prices

    Some products and services may have changed since individual pages on this website were last edited. The manufacturer reserves the right to make changes to the design, form, color and specification during the delivery period, provided these changes or variations can be deemed reasonable for the customer, while taking into account the interests of Daimler AG. The illustrations may show accessories, optional equipment or other features which are not part of the standard specification. Colors may differ slightly from those depicted, for technical reasons. Some pages may also feature models and services which are not available in individual countries. Statements regarding legislative, fiscal or other legal regulations and the implications of these are valid only for the Federal Republic of Germany. Subject to any contrary provision in the terms and conditions of sale or delivery, the prices valid on the date of delivery shall apply. For our dealers, the prices are to be regarded as the recommended retail price. Please contact a company-owned sales and service outlet or an authorized dealer to find out current prices.

    Trademarks

    Unless otherwise stipulated, all brand names featured on the pages of Daimler AG websites are legally protected trademarks belonging to Daimler AG. This applies in particular to the model names and all corporate logos and emblems.

    Licenses

    Daimler AG has sought to bring you an innovative and informative internet site, and we hope that you will be as enthusiastic about our creative effort as we are. Please appreciate, however, that Daimler AG has to protect its intellectual property, including patents, trademarks and copyrights, and that these internet pages cannot be construed as granting any license rights to Daimler AG's intellectual property.

    Forward-looking statements disclaimer

    Internet pages, Investor Relations releases, annual and interim reports, outlooks, presentations, audio and video broadcasts of events (live or recorded) and other documents on this website contain, among other things, forward-looking statements about future developments that are based on the current assessments of the management. The words 'anticipate,' 'assume,' 'believe,' 'estimate,' 'expect,' 'intend,' 'may/might,' 'plan,' 'project,' 'should' and similar expressions are used to indicate forward-looking statements. Such statements are subject to certain risks and uncertainties, including an economic downturn in Europe or North America, changes in exchange rates, interest rates and raw materials prices, the launch of products by competitors, higher sales incentives, the successful implementation of the new business model for smart, and a decline in resale prices of used vehicles. If any of these risks and uncertainties (some of which are described in Daimler AG’s most recent Annual Report under the heading 'Risk Report' and under the heading 'Risk Factors' in Form 20-F, which was submitted to the US Securities and Exchange Commission (SEC)) materialize or if the assumptions underlying any of our forward-looking statements prove incorrect, then our actual results may be materially different from those we express or imply by such statements. We do not intend or assume any obligation to update these forward-looking statements. Any forward-looking statement applies only in relation to the situation prevailing on the date on which it is made.

    Information according to § 36 German Consumer Dispute Resolution Act (VSBG)

    Daimler AG will not participate in a dispute settlement proceeding in front of a consumer arbitration board according to the German Consumer Dispute Resolution Act (VSBG) and is not obliged to do so.

    Information about online dispute resolution

    The European Commission has established an internet platform for online dispute resolution (so called “ODR platform”). The ODR platform is a point of entry for out-of-court resolutions relating to contractual obligations of online sales contracts. You can get to the ODR platform by following the link: http://ec.europa.eu/consumers/odr

    Liability

    The information provided and the statements made on these pages do not constitute any representation or warranty, either express or implied. In particular such information is not an implied promise or guarantee in respect of quality, marketability, fitness for any particular purpose, or the non-infringement of laws and patents. Our internet pages also contain links to other internet sites. We would like to point out that we have no influence over the design and content of the linked sites. We therefore accept no liability for the accuracy, completeness or quality of the information provided there, nor do we guarantee that it is up to date. Consequently we hereby distance ourselves from all content of such sites. This declaration applies to all links to external sites contained on our internet pages and to the content of such sites.

    Social plugins

    Daimler uses so-called social plugins ('buttons') for social networks such as Facebook, Google+ and Twitter. When you visit our websites these buttons are deactivated by default, i.e. without your intervention they will not send any data to third parties. Before you are able to use these buttons, you must activate them by clicking on them. They then remain active until you deactivate them again or delete your cookies (see also 'Cookies'). Once activated, a direct link to the server of the respective social network is established. The contents of the button are then transmitted from the social network directly to your browser which incorporates it in the website. Please note that we have no influence on the scope of data that is collected by social networks through their buttons. The data use policies of the social networks provide information on the purpose and extent of the data that they collect, how this data is processed and used, the rights available to you and the settings that you can use to protect your privacy. Once a button is activated, the social network can retrieve data, independently of whether you interact with the button or not. If you are logged on to a social network, the network can associate your visit to the website with your user account. A social network cannot associate visits to other Daimler websites unless and until you activate the respective button there as well. If you are a member of a social network and do not wish it to associate data retrieved from your visit to our websites with your membership data, you must log out from the social network concerned before activating the buttons.

  • Provider

    Daimler AG

    Mercedesstraße 137
    D-70327 Stuttgart
    Phone: +49 7 11 17-0
    E-Mail: dialog@daimler.com

    Represented by the Board of Management:
    Dieter Zetsche (Chairman), Martin Daum, Renata Jungo Brüngger, Ola Källenius, Wilfried Porth, Britta Seeger, Hubertus Troska, Bodo Uebber

    Chairman of the Supervisory Board:
    Manfred Bischoff

    Commercial Register Stuttgart, No. HRB 19360
    Turnover tax identification number: DE 81 25 26 315

  • Cookies

    Statement on the use of cookies, the analysis of usage data and the use of analysis tools

    We use cookies and similar software tools such as HTML5 Storage or Local Shared Objects (together "cookies") to identify your interests and particularly popular areas of our websites and use this information to improve the design of our websites and make them even more user-friendly. For the same purposes we use the analysis tools Adobe Analytics and Google Analytics; cookies may also be used here.

    Functions and use of cookies

    Cookies are small files that are placed on your desktop, notebook or mobile device by a website you visit. From this we can, for example, recognize whether there has already been a connection between your device and our websites, or which language or other settings you prefer. Cookies may also contain personal data.

    By using our websites, you agree to the use of cookies.

    You can also visit our website without consenting to the use of cookies. This means that you can refuse such use and delete cookies at any time by making the appropriate settings on your device. This is done as follows:

    Most browsers are pre-set to automatically accept cookies. You can change this setting by activating the setting *do not accept cookies* in your browser. you can delete existing cookies at any time. You can find out how this works in detail in the instructions of your browser or device manufacturer. For information on deactivating Local Shared Objects, see the following link:
    Information on deactivating Local Shared Objects Like the use of cookies, their rejection or deletion is also linked to the device used and also to the browser used in each case. You must therefore reject or delete the cookies separately for each of your devices and, if you use several browsers, also for each browser.

    If you decide against the use of cookies, it is possible that not all functions of our websites are available to you or that individual functions are only available to you to a limited extent.

    We categorize cookies as follows:

    Essential cookies (type 1)
    These cookies are absolutely necessary for the functions of the web pages. Without these cookies we would not be able to offer you services such as the vehicle configurator, for example.

    Functional cookies (type 2)
    These cookies facilitate the operation and improve the functions of the web pages. For example, we store your language settings in functional cookies.

    Performance cookies (type 3)
    These cookies collect information about how you use our website. This enables us to identify which parts of our Internet offer are particularly popular and thus improve our offer for you. Please also read the section "Analysis of usage data".

    Third-party cookies (type 4)
    These cookies are set by third parties, e.g. social networks such as Facebook, Twitter and Google+, whose content you can integrate via the "social plug-ins" offered on our websites. For more information on the use and function of the social plug-ins, please refer to section 4 of our Privacy Statement.

    Privacy Statement

    We use the following cookies on our website:

    Cookie name Description Cookie type

    bandwidth

    This cookie stores the bandwidth of your internet connection to optimize content delivery.

    Type 1

    locale

    This cookie stores the country code of the country from which you are accessing the website. This enables content to be shown in your language.

    Type 1

    PHPSESSID

    This cookie assigns an anonymized ID (session ID) to your device for the duration of your visit, enabling several related server inquiries to be bundled and allocated to a session.

    Type 1

    c_disclaimer

    This cookie indicates that you consent to the use of cookies on our website. It is installed when you close the ‘Use of cookies’ information layer.

    Type 2

    search_suggest, search_term, search_nba_ref

    These cookies store data relating to your search queries to improve your search results (e.g. the last search text entered or the last search suggestion) We would like to use your data to enable us to inform you about our products and services and, if applicable, to ask you about them. Protecting your privacy when processing personal data is very important to us and we take account of this in our business processes.

    Type 2

    show_infobox

    This cookie prevents the welcome sequence on our homepage from being displayed repeatedly.

    Type 2

    s_cc, s_cpc, s_fid, s_fv, s_prop52, s_ria, s_resort, s_tracking_resort, s_sq, s_tracking_belt, s_vi, _ga, _gat, AMCVS_433D17FE52A6475D0A490D4C%40AdobeOrg, AMCV_433D17FE52A6475D0A490D4C%40AdobeOrg, gvo_v0, gvo_v1, gapv_c25, ES Only, dtm_replace_params, gvo_v0, gvo_v1, gapv_c1, gapv_c2, s_gvo_v0, dtm_target_timestamp_trigger1, dtm_target_timestamp_trigger2, target_layer_shown, aem_gvo_v0, aem_gvo_v58, s_sq

    These cookies store information on the way in which visitors use our website, and thereby help us to continuously improve our website and adapt it to your interests.

    Type 3

    psyma_participation

    To improve our website we conduct regular online surveys about the quality of our pages and the information we offer. This cookie shows whether a user has accepted or rejected our invitation to participate in a survey.

    Type 3

    ACTIVITY, GEUP, PREF, VISITOR_INFO1_LIVE, YSC, HSID, APISID, LOGIN_INFO, SID, SSID

    These cookies are installed by YouTube and/or Google as soon as you play a video on the website. For more information about the type, the use, and the purpose of the cookies please click on the following link: http://www.google.com/intl/de/policies/privacy/.

    Type 3

    _gid

    This cookie is used for Google Analytics to distinguish between users.

    Typ 3

    _sdsat_landing_page

    Adobe DTM. Saves the name and duration of the landing page visit, which started the visit to mercedes-benz.com. Duration of the visit (browser session).

    Typ 3

    _sdsat_lt_pages_viewed

    Adobe DTM. Stores a special counter for the last page view. 2 years.

    Typ 3

    _sdsat_pages_viewed

    Adobe DTM. Saves the name and duration of the landing page visit, which started the visit to mercedes-benz.com. Duration of the visit (browser session).

    Typ 3

    _sdsat_session_count

    Adobe DTM. Saves a session counter. 2 years.

    Typ 3

    _sdsat_traffic_source

    Adobe DTM. Saves the entry page through which the visitor has reached mercedes-benz.com. Duration of the visit (browser session).

    Typ 3

    ADRUM, aam_uuid, aam_creativehistory

    These cookies store information about how visitors use our website and in this way help us to continually develop our website according to your interests.

    Typ 4

    lunetics_locale

    This cookie is required for the correct display of the website.

    Typ 1

    Analysis of usage data; use of analysis tools

    We would like to tailor the content of our websites as precisely as possible to your interests and in this way improve our offer for you. In order to identify usage preferences and particularly popular areas of the websites, we use the following analysis tool(s): Google Analytics, Adobe Analytics.

    When using these analysis tools, data may be transferred to servers located in the USA and processed there. Please note the following: In the USA, the European Union considers that there is no "adequate level of protection" for the processing of personal data in accordance with EU standards. However, this level of protection can be replaced for individual companies by certification according to the so-called "EU-U.S. Privacy Shield".

    c. If you do not want us to collect and analyze information about your visit to our website using the analysis tools mentioned above, you can object to this at any time with effect for the future ("opt-out").

    We implement your objection by setting an opt-out cookie in your browser. This cookie is only used to associate your objection. Please note that for technical reasons, an opt-out cookie only works in the browser in which it was set. If you delete the cookies or use a different browser or device, please opt-out again.

    Below you will find information on the providers of the analysis tools we use and the respective opt-out options:

    Google Inc. („Google“): Google is certified according to the EU-U.S. Privacy Shield. You can prevent the transfer of your data and its collection and processing by Google. Google informs about this via the following link: https://tools.google.com/dlpage/gaoptout?hl=en. Adobe Systems Inc. ("Adobe") Adobe is certified according to the EU-U.S. Privacy Shield. To object to the analysis through the product Adobe Analytics, you can follow this link: http://www.adobe.com/mena_en/privacy/opt-out.html..

  • Privacy Statement

    Controller within the meaning of the General Data Protection Regulation (“GDPR”) is:
    Daimler AG („We“)
    Mercedesstraße 137
    70327 Stuttgart
    Deutschland
    Email: dialog@daimler.com

    Data Protection Officer:
    Dr. Joachim Rieß
    Daimler AG
    CDP
    HPC G353
    70546 Stuttgart
    Deutschland
    E-Mail: data.protection@daimler.com

    We are pleased about your visit on our web pages and your interest in our offers. The protection of your personal data is an important concern for us. In these Privacy Statement we explain how we collect your personal data, what we do with it, for what purposes and on what legal basis this is done, and which rights and claims are associated with it for you. In addition, we refer to the Daimler Data Protection Policy:

    Daimler Data Protection Policy

    Our Privacy Statement for the use of our websites and the Data Protection Policy of Daimler AG do not apply to your activities on the websites of social networks or other providers that you can reach via the links on our websites. Please check the websites of these providers for their data protection regulations.

    Collection and processing of your personal data


    When you visit our website, we store certain information about the browser and operating system you use, the date and time of your visit, the access status (e.g. whether you were able to access a website or received an error message), the use of website functions, the search terms you may have entered, the frequency with which you access individual websites, the designation of files accessed, the amount of data transferred, the website from which you accessed our websites and the website which you visit from our websites, either by clicking on links on our websites or by entering a do-main directly in the input field of the same tab (or the same window) of your browser in which you opened our websites. We also store your IP ad-dress and the name of your Internet service provider for seven days for security reasons, in particular to prevent and detect attacks on our websites or attempts at fraud.

    We only store other personal data if you provide this data, e.g. as part of a registration, a contact form, a survey, a price competition or for the execution of a contract, and even in these cases only insofar as this is permitted to us on the basis of a consent given by you or in accordance with the applicable legal provisions (further information on this can be found below in the section "Legal basis of processing").

    You are not legally or contractually obliged to make available your personal data. However, it is possible that certain functions of our websites depend on the availability of personal data. If you do not make available personal data in these cases, this may result in functions not being available or only being available to a limited extent.

    Purposes of use


    We use the personal data collected when you visit our website in order to operate it in the most convenient manner for your use and to protect our IT systems from attacks and other illegal activities.

    If you provide us with further personal data, e.g. within the scope of a registration, a contact form, a survey, a price competition or for the execution of a contract, we use this data for the purposes mentioned, for the purposes of customer administration and - if necessary - for the purposes of processing and accounting of any business transactions, in each case to the extent required for this.

    Transfer of personal data to third parties; social plug-ins


    Our websites may also contain offers of third parties. If you click on such an offer, we transfer data to the respective provider to the required extent (e.g. information that you have found this offer with us and, if applicable, further information that you have already provided on our websites for this purpose).

    When we use social plug-ins on our websites from social networks such as Facebook, Twitter and Google+, we integrate them as follows: When you visit our websites, the social plug-ins are deactivated, i.e. no data is transmitted to the operators of these networks. If you want to use one of the networks, click on the respective social plug-in to establish a direct connection to the server of the respective network.

    If you have a user account on the network and are logged in when you activate the social plug-in, the network can associate your visit to our websites with your user account. If you want to avoid this, please log out of the network before activating the social plug-in. A social network cannot associate a visit to other Daimler websites until you have activated an existing social plug-in. When you activate a social plug-in, the network transfers the content that becomes available directly to your browser, which integrates it into our websites. In this situation, data transmissions can also take place that are initiated and controlled by the respective social network. Your connection to a social network, the data transfers taking place between the network and your system, and your interactions on that platform are governed sole-ly by the privacy policies of that network. The social plug-in remains active until you deactivate it or delete your cookies.

    Cookie Statement

    If you click on the link to an offer or activate a social plug-in, personal data may reach providers in countries outside the European Economic Area that, from the point of view of the European Union ("EU"), may not guarantee an "adequate level of protection" for the processing of personal data in accordance with EU standards. Please remember this fact before clicking on a link or activating a social plug-in and thereby triggering a transfer of your data.

    Analysis of usage data; use of analysis tools


    We would like to tailor the content of our websites as precisely as possible to your interests and in this way improve our offer for you. In order to identify usage preferences and particularly popular areas of the websites, we use the following analysis tool(s): Google Analytics, Adobe Analytics.

    When using these analysis tools, data may be transferred to servers located in the USA and processed there. Please note the following: In the USA, the European Union considers that there is no "adequate level of protection" for the processing of personal data in accordance with EU standards. However, this level of protection can be replaced for individual companies by certification according to the so-called "EU-U.S. Privacy Shield".

    If you do not want us to collect and analyze information about your visit to our website using the analysis tools mentioned above, you can object to this at any time with effect for the future ("opt-out"). We implement your objection by setting an opt-out cookie in your browser. This cookie is only used to associate your objection. Please note that for technical reasons, an opt-out cookie only works in the browser in which it was set. If you delete the cookies or use a different browser or device, please opt-out again.

    d. Below you will find information on the providers of the analysis tools we use and the respective opt-out options:

    Google Inc. („Google“):
    Google is certified according to the EU-U.S. Privacy Shield.
    You can prevent the transfer of your data and its collection and processing by Google. Google informs about this via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

    Adobe Systems Inc. (“Adobe“)
    Adobe is certified according to the EU-U.S. Privacy Shield.
    To object to the analysis through the product Adobe Analytics, you can follow this link: http://www.adobe.com/mena_en/privacy/opt-out.html.

    YouTube
    Our website uses plugins from the Google-powered YouTube page. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. It tells the YouTube server which of our pages you've visited. If you're logged into your YouTube account, YouTube will allow you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. For more information about how to handle user data, please refer to the YouTube Privacy Policy at https://www.google.com/intl/en/policies/privacy.

    Google Maps
    This site uses the mapping service Google Maps via an API. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored on a Google server in the United States. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of an attractive presentation of our online offers and an easy findability of the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. For more information on how to handle user data, please refer to Google's Privacy Policy: https://www.google.com/intl/en/policies/privacy/.

    Usage-based information (targeting and retargeting)


    In order to be able to tailor our online marketing (e.g. banner advertising) on the websites of our retargeting partners (Flashtalking, Google Adwords, Google Doubleclick and Vivaki) more specifically to your needs and interests, we use so-called retargeting technologies. Your interest in our products and services is stored in cookies. These cookies are read and used when visiting other websites that work together with our retargeting partners in order to be able to inform you as focused on your interests as possible. This is done anonymously, i.e. you cannot be identified by retargeting. If you do not want Daimler and its retargeting partners to collect, store and analyze information about your visit and to tailor banner advertising to your interests, you can object to this at any time with effect for the future (opt-out). An opt-out cookie is placed in your browser to technically implement your objection. This cookie is used exclusively for the association of your objection. Please note that for technical reasons, an opt-out cookie can only be used for the browser from which it was set. If you delete the cookies or use another browser or another terminal device, please opt-out again. You can manage and disable the use of cookies by third parties on the following website:

    http://www.youronlinechoices.com/uk/your-ad-choices

    Security


    We use technical and organisational security measures to protect your data managed by us against manipulation, loss, destruction and against access by unauthorised persons. We are constantly improving our security measures in line with technological developments.

    Legal bases of processing

    Insofar as you have given us your consent for the processing of your personal data, that consent is the legal basis for the processing (Art. 6 para. 1 letter a GDPR).

    For the processing of personal data for the purposes of initiating or fulfilling a contract with you, Art. 6 para. 1 letter b GDPR is the legal basis.

    Insofar as the processing of your personal data is necessary for the fulfilment of our legal obligations (e.g. for the retention of data), we are authorized to do so pursuant to Art. 6 para. 1 letter c GDPR.

    In addition, we process personal data for the purposes of safeguarding our legitimate interests and the legitimate interests of third parties pursuant to Art. 6 para. 1 letter f GDPR. Maintaining the functionality of our IT systems, marketing our own and third-party products and services as well as documenting business contacts as required by law are such legitimate interests.

    Deletion of your personal data

    Your IP address and the name of your Internet service provider, which we only store for security reasons, will be deleted after seven days. Otherwise, we delete your personal data as soon as the purpose for which we have collected and processed the data ceases to apply. Beyond this point in time, data is only stored if this is required by the laws, regulations or other legal provisions of the European Union or of a member state of the European Union to which we are subject.

    Rights of the data subject

    As a data subject, you have the right of access (Art. 15 GDPR), right to rectification (Art. 16 GDPR), right to erasure (Art. 17 GDPR), right to restriction of processing (Art. 18 GDPR) and right to data portability (Art. 20 GDPR).

    If you have consented to the processing of your personal data by us, you have the right to revoke your consent at any time. The legality of processing your personal data before revocation remains unaffected. We may further process such data pursuant to another applicable legal basis, e.g. for the fulfilment of our legal obligations (cf. section "Legal bases of processing").

    Right to object You have the right to object at any time to the processing of your personal data pursuant to Art. 6 para. 1 letter e GDPR (data processing in the public interest) or Art. 6 para. 1 letter f GDPR (data processing on the basis of a balance of interests) on grounds relating to your particular situation. If you object, we will only process your personal data if we can prove compelling legitimate reasons that outweigh your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.

    We ask you to address your claims or declarations to the following contact address if possible: data.protection@daimler.com.

    If you believe that the processing of your personal data violates legal requirements, you have the right to lodge a complaint with a competent data protection supervisory authority (Art. 77 GDPR)

    Newsletter

    If you subscribe to a newsletter offered on our website, the data provided in the newsletter subscription will only be used for sending the newsletter, unless you agree to further use. You can unsubscribe at any time using the unsubscribe option provided in the newsletter.

    Central Access Service of Daimler AG

    With the central access service of Daimler AG you can register for all websites and applications of Daimler Group and its brands that are connected to that service. The terms and conditions of use of the central access service of Daimler AG can be called up under the following link:

    Terms of Use of the Central Access Service of Daimler AG

    Cookies

    Information on the cookies we use and their functions can be found in our Cookie Statement.

    Cookie Statement

    Status: May 2018