My choice. My service.
My quality advantage. My genuineparts.
They’re made for your vehicle: genuine parts with certified safety, quality and reliability. It is these factors that give our genuine parts their long service life which ensures that they represent excellent value for money. A copy is never as good as the original, especially when the original is a Mercedes. Mercedes-Benz GenuineParts represent the state of the art thanks to precisely defined manufacturer’s specifications and a comprehensive quality monitoring programme. You can also choose to have them fitted professionally, too. The cost-effective and environment-friendly alternative: Genuine Remanufactured Parts from Mercedes-Benz. Furthermore, Mercedes-Benz maintains a permanent inventory of 340,000 perfect, reliable Used Parts for passenger cars, vans and trucks. Our online ordering service Mercedes-Benz WebParts makes it easy to order genuine parts and genuine remanufactured parts from your nearest authorised dealer.
My peace of mind. My service contract.
Peace of mind also means having control over costs. With the Mercedes-Benz ServiceContracts you can be certain that you will not be faced with unexpected bills. You can choose between a warranty extension, the maintenance package or a total peace-of-mind package.
My contact. My service.
You may have travelled far and wide in your vehicle, but it’s good to know that excellent service is close at hand: there’s a Mercedes-Benz service partner near you. Our skilled staff is there to find the right solution and ensures that you are back on the road as quickly as possible.
Whether it’s a question of regular maintenance or a repair, you can count on the expertise of your Mercedes-Benz service partner. They are the experts who know your vehicle and can find a solution. After all, your Mercedes deserves nothing less.
My mobility guarantee. My service.
Every Mercedes is different. But they all have one thing in common: they provide a feeling of security. The Mercedes-Benz mobility guarantee completes this feeling to perfection. With Mobilo whether you are embarking on a long journey or just going about your routine activities, you can do so secure in the knowledge that your mobility is assured at all times. Mobilo, the mobility guarantee, is automatically valid for four years and can be extended on a year-by-year basis by having your vehicle maintained regularly. For up to 30 years. Regardless of where you are: one of 3,000 authorised dealers across Europe will assist you. Knowing that your mobility is assured at all times is all the more important when you use your vehicle for professional purposes. MobiloVan ensures that you can continue your journey if you encounter technical problems or starting difficulties or if a workshop visit is required for warranty repairs. Even if one of your employees is driving your Mercedes.
My constant companion. My service app.
With the Mercedes-Benz Service App, professional service and expert assistance are just the touch of an icon away. The app for iPhone or Android Smartphone helps you complete a damage report and also offers useful functions as well as interesting information and news. It’s good to have the guidance it provides if you are involved in an accident. In three steps, the service app guides you through the preparation of a complete accident report including a photo and accident diagram. Questions about insurance are answered and e-mailed to the Mercedes-Benz Bank or your own address. Useful, informative, practical. The Mercedes-Benz Service App provides you with regular news about the latest offers from Mercedes-Benz or your dealer. Other app functions include reminders about changing your winter tyres or the date of the next main roadworthiness inspection as well as a feature for requesting a service appointment with your dealer.
My online portal. My Mercedes.
Made for you: My Mercedes. A site which offers owners, prospective customers and enthusiasts informative, entertaining and exclusive content about Mercedes-Benz. Your personal login gives you access to a world tailored to your specific interests and requirements. Just like your Mercedes, in fact.
If you are already an owner, you can find data and service information about your vehicle here, including a service report and recommended maintenance intervals. My Mercedes also provides information about other services and offers.