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Mercedes-Benz Service for vans.

Just look after the work in hand, with no other worries. Done – with the Mercedes-Benz Service for my van.

Your customers demand maximum reliability and quality from you. Why then demand anything less from your van? Because only if it runs reliably will your business run, too. In Mercedes-Benz Service, you have a partner at your side who knows your van inside and out, and helps you to keep it running reliably. Our staff is specially trained and as the result of our extensive service network, they are always near you.

Thanks to the proven Mercedes-Benz quality, you are always operating safely and economically.


Mercedes-Benz Service for vans.
Mercedes-Benz ServiceCare for vans.

Mercedes-Benz ServiceCare for vans.

Make sure the figures add up. Done – with the Mercedes-Benz ServiceCare products for my van.

Be it wear repairs, maintenance, unforeseeable warranty claims or downtimes: with our service contract products from Mercedes-Benz ServiceCare, we offer you a custom solution for any need and thereby make every journey predictable. You don’t need to worry about workshop bills and your van is in top condition. Uncomplicated and without financial risks.

Our Mercedes-Benz ServiceCare products are already available from the time you buy a Mercedes-Benz van.


Mercedes-Benz GenuineParts for vans.

Each part is part of your success.

Mercedes-Benz GenuineParts stand for excellent quality, certified safety and high reliability.

They are the prime choice with regard to handling, comfort and value retention of your van. Mercedes-Benz GenuineParts are specifically developed and thoroughly tested for Mercedes-Benz vehicles and the respective components. They are thus crucial for ensuring the optimal interplay of all components in the vehicle. Furthermore, your authorised Mercedes-Benz dealer also offers Mercedes-Benz genuine remanufactured parts and used parts as an environmentally friendly and cost-effective alternative.

As a commercial customer, you can conveniently order genuine parts from your authorised Mercedes-Benz dealer using our Mercedes-Benz WebPartsI online ordering service.

Mercedes-Benz GenuineParts for vans.
Mercedes-Benz Service24h and MobiloVan for vans.

Mercedes-Benz Service24h and MobiloVan for vans.

And on we go. Done – with Mercedes-Benz Service24h for my van.

In your line of business, you must be able to rely completely on your Mercedes-Benz van. The professional Mercedes-Benz Service24h helps you to get to your destination in case you do happen to break down nonetheless.

We can be reached around the clock 365 days a year throughout Europe at the toll-free phone number 00800 3 777 7777II (alternatively via MB ContactIII in the address book of your radio). A Mercedes-Benz service technician will come to your aid and in most cases returns your vehicle into service right there at the breakdown site.

If the immobility is due to a technical fault, the standard mobility guarantee Mercedes-Benz MobiloVanIV pays the costs for many services.


Find a Mercedes‑Benz partner near you.

You drive a lot with your van every day.

However, outstanding service is never far away. Because there is an authorised Mercedes-Benz dealer also near you. Our competent staff have the right solutions for you and do everything to put you back on the road quickly. Be it regular scheduled maintenance or should a repair ever become necessary: you can rely on your expert authorised Mercedes-Benz dealer.

Find an authorised Mercedes-Benz dealer near you with our partner search.


Mercedes-Benz dealer search for vans.
Mercedes Pro.

Perfectly connected. With Mercedes PRO connect for vans.

Mercedes PROV is the new brand of Mercedes-Benz Vans for all current and future services, solutions and digital services for your daily business.

Our goal: to use the digital possibilities to make your business even more efficient. Mercedes PRO starts with the professional connectivity and fleet solutions from Mercedes PRO connectVI, the intelligent networking of fleet managers with their vehicles. Mercedes PRO will be expanded gradually with a host of solutions that make your business even more efficient.

Learn more about Mercedes PRO and how you can get started with it.


I To register for Mercedes-Benz WebParts, please use our online registration form at www.webparts.mercedes-benz.com/registration or contact your authorised Mercedes-Benz dealer. II Toll-free. Calls from mobile phone networks may be subject to charge. In all non-affiliated European countries: +49 (0) 69 95 30 74 16. III Prerequisite: Ex-factory radio connected to working mobile phone. Only subject to mobile phone charges for calls to landline network. IV Mercedes-Benz MobiloVan is valid in the respective current version for the Sprinter, Vito, Citan and Marco Polo ACTIVITY models. MobiloVan is initially valid for 2 years without any service obligation for all vehicles with initial registration on or after 01.10.2012, thereafter it is renewed from maintenance to maintenance at an authorised Mercedes-Benz Service partner for up to 30 years. For the V-Class, X-Class, Marco Polo and Marco Polo HORIZON models, the Mercedes-Benz Mobilo services are valid in the respective current version. V Mercedes PRO is available in selected European countries and from 09/2018 in the USA. For more information, visit or contact your authorised Mercedes-Benz partner. VI Mercedes PRO connect, the connectivity and fleet solution, is initially available for the Vito and for the Sprinter.