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  • Dodged an animal and hit the crash barrier? Be it breakdown or damage: Mercedes-Ben helps.
    1

    Dodged an animal and hit the crash barrier?

    Be it breakdown or damage: Mercedes-Benz helps.

  • Has your paintwork been scratched by shopping trolleys? Be it breakdown or damage: Mercedes-Benz helps.
    2

    Has your paintwork been scratched by shopping trolleys?

    Be it breakdown or damage: Mercedes-Benz helps.

  • Parking dent at the garden centre? Be it breakdown or damage: Mercedes-Benz helps.
    3

    Parking dent at the garden centre?

    Be it breakdown or damage: Mercedes-Benz helps.

Whether it’s a breakdown or other damage: Mercedes-Benz helps.

What should I do, if something happens? Where do I turn when there’s damage? Who can come quickly when needed? Mercedes-Benz can help. Simply contact us either by pressing the button in your Mercedes-Benz or by calling the hotline and we will advise and assist you with the next steps. From on-site personal assistance, to arranging transportation for you, to providing the best repairs possible for your Mercedes-Benz. We provide a complete assistance service so you can keep going in comfort.


Service Hotline.

Service Hotline.

Quickly dial and benefit from support by our agents: call 0800 1 777 7777 and speak to our skilled contacts 24/7.


Mercedes me button.

Mercedes me button.

Assistance at the push of a button: the Mercedes me button in the vehicle’s phone book directly connects you to one of our Service employees.


SOS button.

SOS button.

One press of a button is enough: the SOS button in the overhead control panel of your vehicle immediately makes a call to the Mercedes-Benz Emergency Centre.


Combat the traces of everyday wear.

A scratch in the outside mirror on the way to your holiday destination – what now?

Mercedes-Benz helps: Combat the traces of everyday wear.

Scratches, dents or stone chipping can hardly be avoided during the service life of a vehicle. That is what Mercedes-Benz SmallRepair is all about. Innovative repair methods make minor damage inside and out disappear quickly and, above all, at a reasonable price – without requiring the replacement of entire parts. All with the accustomed high standard of proven Mercedes-Benz quality, of course.

Find a dealer


Date to a party and now a rear-end collision?

Mercedes-Benz helps.

Even damage after a collision and major accident damage is carefully rectified by experienced Mercedes-Benz specialists: thanks to accurately matching methods that meet the requirements and demands of the material and with special manufacturer expertise. Consequently your Mercedes-Benz will technically and visually remain an original. You will receive a Mercedes-Benz Repair™ certificate to verify the special repair quality.

Find a dealer


Mercedes-Benz helps: A tailor-made solution for every problem.
Mercedes-Benz helps: you will reach your destination with Mobilo.

You will reach your destination with Mobilo.

Call 00800 1 777 7777. We are waiting to help.

In the event of a breakdown, an accident, a minor mishap or vandalism, our experts throughout Europe ensure that you stay mobile. By performing repairs on the spot, providing a replacement vehicle or organising airline tickets. Should you prefer to wait for your vehicle to be repaired, we will gladly pay for your hotel accommodation. The mobility solution Mobilo comes as standard with every Mercedes-Benz car, and is renewed free of charge after every Mercedes-Benz service – for up to 30 years.

The previous product called MobiloLife is valid for vehicles first registered between 24.10.1998 and 31.03.2008, provided the mobility solution has been regularly extended or reactivated by servicing the vehicle at an authorised Mercedes-Benz dealership.