Back
Back
  • Mercedes PRO and PRO connect.
    1

    Mercedes PRO and PRO connect – the networked service world.

    Using Mercedes PRO, Mercedes-Benz steers its vans to the digital future. More networked service, more networked mobility: PRO enables Mercedes-Benz vans to utilise the digital opportunities of tomorrow.

Mercedes PRO – digitally networked service.

Mercedes-Benz Vans is taking its robust vans into the digital future: Mercedes-Benz PRO is the innovative service brand. The digital platform combines all of the current and future services and solutions and will be successively expanded. Customers can access the platform at www.mercedes.pro with their personalised Mercedes ID. What can Mercedes PRO do already?

It can deliver vehicle information almost in real time via an app. Mercedes PRO networks numerous service and mobility offers. In future, it will provide a constantly expanding range of connectivity, mobility and van solutions up to and including fleet and full system options.

A vision of the future: a woman looks at a screen. It displays all of the key information about the fleet vehicles that are currently on the road.

Intelligent customer service with Mercedes PRO.

What does Mercedes PRO offer? A digital overview of all services, ranging from financing to maintenance along with day-to-day operation. The benefit: all of the offers are networked and Mercedes-Benz Vans customers receive precisely the right solution at exactly the right time. Configuring a van, finding customised body solutions together with just the right financing or simply leasing a van are all no problem. What is the best vehicle for the job? Mercedes PRO creates a tailored package for every requirement profile. As Mercedes-Benz vans are increasingly integrated into the digitally networked world, they also offer intelligent customer service.

Mercedes PRO connect for commercial solutions.

Enhance the company’s efficiency and productivity: Mercedes PRO offers professional connectivity and fleet solutions with Mercedes PRO connect. The Mercedes PRO Adapter for Vito and Sprinter provides fleet management access. The user-friendly vehicle management tool provides fleet managers with a rapid overview of all vehicles. Mercedes PRO connect consists of central services such as vehicle status, vehicle logistics, fleet communication, maintenance management together with a digital logbook. Mercedes PRO connect minimises downtimes and optimises scheduling while also simplifying fleet communication.

The Mercedes PRO Adapter: a black, inconspicuous plug-in for the cockpit that establishes access to the fleet management system.

Mercedes PRO connect for greater efficiency.

Efficient networking with Mercedes PRO connect. Where are the goods in the cargo area? Which delivery route is the best? When will the goods arrive at the customer? Which vehicle is delivering which goods? Mercedes PRO connect networks drivers and vehicles with the fleet management. Orders can be managed online and vehicle information such as the location, fuel level and maintenance intervals can be viewed digitally.

Drivers communicate with the fleet manager via the Mercedes PRO Adapter in their vehicles and using the Driver’s App on their mobile device. Users benefit from greater efficiency due to clear management and low administrative overhead for small to mid-size fleets.