This data protection information applies to all contact queries generated via Mercedes-Benz GUARD website.
Controller for the processing of personal data is:
Mercedes-Benz Group AG, Mercedes-Benz GUARD
The contact details of the Chief Officer Corporate Data Protection are as follows:
Mercedes-Benz Group AG
Chief Officer Corporate Data Protection
We process the following personal data that we have received from you:
First name, last name, Business address, Business E-Mail address, Job, Department/organization, Gender, Data from correspondence between you and us and other data in the context of the business relationship (e.g. customer service inquiries or responses to customer satisfaction surveys).
We process your personal data for the performance of the contract (Art. 6 para. 1 lit. b GDPR). The specific purposes of data processing depend on the respective content of the contract. Details can be found in your contract documents and the applicable terms and conditions.
We process your personal data on the basis of our legitimate interest or the legitimate interest of a third party unless your own legitimate interests outweigh (Art. 6 para. 1 lit. f GDPR).
This includes the following processing purposes:
We only store your personal data as long as it is necessary to fulfil contractual, legal or operational requirements. If there is no longer a legitimate interest, we will delete the data at latest after 29 days of contact query.
Your personal data will not be transferred to third parties.
Your personal data will not be transferred to countries outside the EU/EEA (third countries).
As a data subject you have the following rights:
Art. 15 GDPR: Right of access.
Art. 16 GDPR: Right to rectification.
Art. 17 GDPR: Right to have your data deleted, unless there are legal reasons for further storage.
Art. 18 GDPR: Right to restriction of processing of your personal data. This means that your data will still be stored, but may only be processed under limited conditions (e.g. with your consent or to assert legal claims).
Art. 20 GDPR: Right of data portability. You have the right to receive your personal data, which you have provided to the controller, in a structured, commonly used and machine-readable format.
Art. 21 GDPR: RIGHT TO OBJECT: In case we process your data on the basis of legitimate interests (Art. 6 para. 1 lit. f) GDPR) or to perform a public task (Art. 6 para. 1 lit. e) GDPR) and in case there are reasons on grounds of your specific situation against processing, you have the right to object to this processing.
You can address your rights to the following contact details: Mercedes-Benz Group AG, Mercedes-Benz GUARD, Mercedesstraße 120, 70372 Stuttgart, Germany, firstname.lastname@example.org.
For the establishment, fulfillment or execution of the business relationship as well as for pre-contractual measures, there are no fully automated individual decision-making according to Art. 22 GDPR.
You have the right to lodge a complaint with the data protection officer or a data protection supervisory authority if you believe that the processing of personal data concerning you violates the GDPR or other laws (Art. 77 GDPR).